FAQ

Frequently Asked Questions

Find answers to common questions about our accommodation, booking process, and guest services.

When will I receive my booking confirmation? +

Booking confirmation is typically sent shortly after your payment has been successfully processed.

How do I check in to the accommodation? +

Check-in instructions will be provided after your booking is confirmed, including arrival details and access information.

Can I modify or cancel my booking? +

Booking modifications or cancellations are subject to availability and the terms outlined in our booking policy.

Is guest support available during my stay? +

Yes, our support team is available to assist you before and during your stay via email or phone.

What facilities are included in the accommodation? +

Facilities may include Wi-Fi, heating, private bathrooms, and other comfort-focused amenities depending on the room type.

Where is the accommodation located? +

Our accommodation is located in London with convenient access to transport links, shops, and local services.

How can I contact customer support? +

You can contact us via email at info@mcoraccommodation.com or by phone at +44 7521 502117.